Sources of supply

To ensure the greatest possible protection of patient data right from the start, there is also a corresponding "secure supply chain" for the telematics infrastructure. In simplified terms, this consists of three sections: CHERRY, as a manufacturer of products for the TI, has increased security requirements for the production environment and must record and document all security-relevant data.

The intermediate trade must ensure that devices for the TI are safely protected by structural and organizational measures, including during transport. In addition to specially trained personnel, this also includes an extended process for incoming and outgoing goods. During transportation, the service provider also needs specially trained personnel and certifications.

End customers (doctors, hospitals, etc.) must in turn be able to check the devices and cards for integrity and authenticity. This is done by means of security features on the device or card itself, the various stations in the supply chain or specific security features of the manufacturer.

B2B customer information (Note on compliance with legal requirements)

In accordance with EU Directive 2002/96/EC of the European Parliament and the EU Council on Waste Electrical and Electronic Equipment (WEEE) and the new version of the EU Directive, 2012/19/EU, there is an obligation to collect waste electrical and electronic equipment, to treat it in accordance with regulations, to dispose of it and to finance this. According to the Electrical and Electronic Equipment Act (ElektroG) applicable in Germany, every manufacturer is obliged to create a reasonable opportunity for the return of old equipment from users other than private households. CHERRY Digital Health GmbH assumes responsibility for its products and returns them to a high-quality recycling process after use. For devices that have been used commercially or in public institutions - so-called B2B devices - we have provided convenient return and disposal solutions for you. Together with its partners, CHERRY Digital Health GmbH organizes the recycling and recovery of waste electrical and electronic equipment. CHERRY Digital Health GmbH assumes the costs for the treatment, recycling and recovery of CHERRY Digital Health GmbH products. In return, CHERRY Digital Health GmbH asks its customers to bear the costs for transportation to CHERRY Digital Health GmbH.

Option to return and dispose of old appliances

You would like to dispose of an electrical appliance purchased from CHERRY Digital Health GmbH correctly. Please contact the CHERRY Service Center.

We will arrange for a parcel service to collect the old electrical appliance. Please print the shipping label and affix the printout clearly visible on the shipment containing the old electrical appliance.

Personal responsibility with regard to the deletion of personal data

We expressly point out that in accordance with § 19a ElektroG, any personal data on the appliances to be disposed of must be deleted by you.

Meaning of the symbol for labeling electrical appliances

The crossed-out wheeled garbage can symbol on electrical appliances indicates that old electrical appliances must be collected separately and that they must not be disposed of with household waste.